Error Message:
After database integration, when a super admin or admin user try to login the chat, he/she gets the error notice: "Wrong Password".
Reason:
The same username exists both in the website and in the chat room but with different password! That's why the return value of login_chat.php is 0 instead of 5 after integration.
Note:
"0" means the password matches, but the user is not an admin user. For security reasons, the user can't login the chat room.
"5" means the password matches and the user can enter the chat room.
The error is caused because we have enhanced security measures, to prevent the threat that the chat admin account may be stolen by registering a same account in the website and inheriting the admin privilege automatically.
Solutions:
You can choose one of the following three solutions:
1. Assign return value 5 to the specific account to grant him/her the chat admin privileges.
2. Synchronizing both accounts: the website admin and the chat admin.
3. Delete the redundant chat admin account which doesn't have a paralleled site admin yet.