External connection problem

[willg825]

Hi,

We have installed the Flash Chat server on our machine and have got it working from within our intranet (10.2.*). However, we cant get users from outside our subnet to connect - it throws a connection error (the flash client loads, but throws an error - cannot connect). I have fcserver.xml connection settings:

<cross-domain-policy>
<allow-access-from domain="*"></allow-access-from>
</cross-domain-policy>

yet it still doesnt work, I've restarted the server, rebooted, etc., still cant connect.

We want to use this chat server for 3 of our clients (we will be buying 3 licenses) but we will not purchase the license until we can guarantee that the chat client will work 100%.

Please let me know how I can get this to work.

Thanks,

-Will

[imported_admin]

please make sure your server firewall blocked the 51127 tcp port or not?

[joy]

Thank you for inquiry.
the "can't connect " error is probably cause by firewall of your intranet.
please open the outgoing port 51127 (default) of your intranet or any other port you've configured to.