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  #1 (permalink)  
Old 12-14-2010, 08:56 PM
Junior Member
 
Join Date: Dec 2010
Posts: 3
Default Flash chat stops getting new messages

Scenario:
After a few messages the chat client stops receiving new messages. My own messages are shown to others, though. The same problem is appearing on two different sites using the 123Flash chat software.

Same issue using both Explorer 8.0 and Chrome

Tried actions:
Reinstalled Flash ActiveX
Reinstalled Chrome (For included Flash Player software)
Run RegClean
Restored Windows to a point before the issue started occuring.

The problem remains. Anyone got a clue on what is going on?

Regards,

Emoy
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  #2 (permalink)  
Old 12-15-2010, 12:32 AM
Administrator
 
Join Date: Dec 2008
Posts: 577
Default

Please check the server/logs/error.log, is there a error notice out of memory? Or if only one room appears this problem, maybe you set the moderator chat function, you can set in admin panel.

If the problem still exist, please send us a ticket.

For buyer user, send email to support@123flashchat.com;
If you don't buy one, please send email to sales@123flashchat.com.
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  #3 (permalink)  
Old 12-15-2010, 12:24 PM
Junior Member
 
Join Date: Dec 2010
Posts: 3
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Further information:
Tried loggin in as another user on the same computer. Problem still persisted.
Tried using Explorer InPrivate browsing - problem disappeared.

So it seems there are some settings stored globally for the computer that are the root of the problem, these settings are most likely not accessible during InPrivate browsing.

In other words - it is definately a client issue, not a server issue. Btw, on one of the chat sites I am moderator for the room, but not on the other. Didn't make any difference though
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  #4 (permalink)  
Old 12-16-2010, 02:10 AM
Administrator
 
Join Date: Dec 2008
Posts: 577
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Please provide your chat url to us. We’ll test it for you.
Please inform the owner of the chat room, and let him send us a ticket to support@123flashchat.com
Or can you provide your access account to support@123flashchat.com, our support will resolve your problem as soon as possible.

Last edited by admin; 12-16-2010 at 02:24 AM. Reason: change format
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  #5 (permalink)  
Old 12-16-2010, 07:50 AM
Junior Member
 
Join Date: Dec 2010
Posts: 3
Default

I guess you missed my point. It is not the chat that is the problem, it seems to be the client. Going into different chat rooms on different servers which has 123 Flash chat I get the same issue. Also - none of the people I've spoken to has seen the same issu on the chat server.

So basically, it's my machine that has issues. Which again, makes it difficult to analyze on your part.

I have a feeling it has something to do with local storage fron the flash player. Does that seem reasonable?

Anyways - don't spend too much energy on this - I'll reformat my machine in a few days anyways.
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  #6 (permalink)  
Old 12-17-2010, 04:43 AM
Administrator
 
Join Date: Dec 2008
Posts: 577
Default

Maybe you can install a flash debug player, then the error information will pop-up when you can’t receive message.
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