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Old 11-14-2011, 01:20 AM
Junior Member
 
Join Date: Nov 2011
Posts: 1
Default Webcams not working for everyone

Hi all...

I've ran FlashChat v8.0 for over a year now. This week, I upgraded to v9.2.

Since then, some of my users are complaining that the blue webcam in the upper right corner (the one that enables the broadcast of a video feed) is no longer showing up. They see the Information Icon and the wrench for settings but no webcam.

Some other ones see the cam and it works fine.

I tried to see what was the common denominator for all users for whom it doesn't work but I can't put my finger on it. They have different Windows (XP, Vista, 7) and different browsers. They don't have anything in common that I can see. I got some to update their Flash Player and that didn't do it either..

I don't know what else to do.

Thanks for your help !
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Old 11-14-2011, 07:32 AM
Administrator
 
Join Date: Dec 2008
Posts: 577
Default

Please clear the cookies of your browser.
If the problem still existed, please send us of your chat url, we will test it for you.
You can send an email to support@123flashchat.com, our support will check it for you soon.
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