Users being disconnected

[fishmedia]

We have sent an email, but thought it might be usefull to post here as well.

We have had a copy (50 user) of the chat installed for a week or so now and are experiencing a problem, its only happening every so often, but users are finding themselves getting logged out of the chat. After looking at the error logs there does seem to be an error which is coinciding with the incidents.

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2004-11-30 15:30:37,034 ERROR - Error connection INIT command -- java.nio.channels.SocketChannel[connected local=/***.***.***.***:***remote=/***.***.***.***:***]
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We have tried restarting the chat server, and restarting the whole webserver.

Cheers

Richard

[joy]

Sorry it's a bug in version 3.0,
we'll fix it in version 4.0 very soon.
thank you for baring with us.

[fishmedia]

OK, will we have to pay for the new version?

This functionalty is key to our requirements.

[joy]

sent. ;D