Who can use 123 Live Help?

[applebaby]

123 Live Help builds communication platform in your website, on which your staff members can deliver customers technical support and service in both pre-sales and post-sales activities, which increases your sales and customer satisfaction. It's suitable for business of any size because different number of staff seats can be purchased and activated.



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[benny]

Have you tried other FTP clients other than filezilla, like Fresh FTP and Terrapin FTP. The logfiles and public_html should be there anyway. My website is hosted by 123-reg also and I haven't had any trouble with them in 5 years. I use WFTP-pro to upload files to my website Marks Computers - Computer repairs in Essex but you can use Internet Explorer also. When I first started with them I had an issue with the email hosting. I found their helpdesk very good.

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[jaypaul0001]

Oh yes, Help desk is very good. We are getting Live help. Its simply superb.

[kerthana]

With the 123-live-help (V_4.2), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded.123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.


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