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Old 09-15-2006, 03:18 PM
Moteuchi Moteuchi is offline
Junior Member
 
Join Date: Mar 2006
Posts: 15
Default Trial users only?

I'm sorry, I know it probably seems like all I ever do is get on yall's case about something. But, I don't understand this new condition for this forum "For trial users only". I have run into several issues in flashchat in which I need assistance. It really seems to be to your benefit to do all support open to the public. Therefore if others have problems they can find a solution through here. Futhermore, in the past, your private support has not been very helpful. With lack of documentation in some areas, and poor customer service, where are current subscribers supposed to go in order to find support within the community? Technical support should be open to the public, and it keeps the pressure on you to address certain issues since you know others are watching.