Dropped users

[Jeannie]

Purchased the unlimited users version; when approx 50 users in chat room, sporatic users will drop from chat room. Bunches at a time, occaisionally all, occaisionally a few, occaisionally half etc. No pattern whatso ever. Webmaster had upgraded us to newer version and is when saw problem begin. Originally was using version for 50 users, upgraded to the unlimited users. Currently rolled back to V 4.6-0621 but, problem continues. Thought software was stable apparantly not, what is solution to the problem???

[joy]

Correct configuration can help you handle more concurrent users more effeciently,
following instructions might be helpful to you:

a) edit the following parameter according to concurrent users.

open your "fcserver.sh" file
find:
$JRE_HOME/bin/java -classpath $jre_lib:$ fcserver_lib com.topcmm.jchat.FCServer &
replace with:
$JRE_HOME/bin/java -Xms64m -Xmx512m -classpath $jre_lib:$ fcserver_lib com.topcmm.jchat.FCServer &

in fact, the added part is:
-Xms64m -Xmx512m between "java" and "-classpath".

b) open <123flashchat server installed dir>/server/etc/fcserver.xml,
set to: <message-handle-workers>500</message-handle-workers>

[rstarck]

The installation is under a windows IIS. There is no FCSERVER.SH that we can find.

[rstarck]

HELLO?

[joy]

In that case,
please modify

C:\Program Files\123FlashChatServer5.0\server\wrapper_win32\c onf\wrapper.conf.
find: "wrapper.java.initmemory" and "wrapper.java.maxmemory", config these two values bigger like this:
wrapper.java.initmemory=256m
wrapper.java.maxmemory=512m