1. Email Support
You sent emails to us and we will receive tickets accordingly in the CRM system.
2. Submit ticket
Please fill out the form below to submit a ticket to the online CRM system. Most of the questions can get a proper answer promptly. Entities with * are required fields.
3. Live Support
The sales representatives are available 7*24 (7 days a week, 24 hours a day), while the technical support team is only available on email/ticket system for efficiency sake. However, we do have 7*24 emergency support for our hosting users. If your chat room is experiencing any down time, please contact our sales to get in touch with the engineer, and our engineer will be right with you to get it running again.
Phone Support: (858)-866-9362(USA), +44-20-3286-1986 (UK), +852-8121-1988(HK)
FAX Support: +1 858-777-9634
Skype support: flashchat