1. What is 123 Live Help Chat Software?

2. Who can use 123 Live Help Chat Software?

3. What is called a "Seat"?

4. Will I get free upgrade?

1. Can you install 123 Live Help free for me?

2. How to display "online/offline" button in my webpage?

3. What version of jdk is needed to run 123 Live Help server?

4. Can 123 Live Help be running on a shared hosting server?

5. Can the department list be skipped?

6. When no staff available, why can't I receive customer's email?

7. Why my admin window and staff window get stuck and keep loading?

8. How to add/remove ads in the Flash client? How to fold the ads banner space?

9. How to get the staff status, online department status?

10. To host users, how to speed up the loading of the client side of 123livehelp?

11. How to add/remove/change the random greetings to login users?

12. How to set "proactive chat invitation" and time interval of it?

13. How to monitor more webpages?

14. How to upgrade 123livehelp to new version and how to transfer database?

15. Video chat doesn’t work, what shall I do?

16. How to get auto-notification for any low score of operators?

17. How admin monitor live help operator on MSN?

18. How to configure admin email to receive email when no staff online?

19. If the default port 8969 has been occupied, what shall I do?

20. How to assign a particular interface language at client side?

21. If I have FMS on my server, can I replace the default red5 video server with FMS?

22. How to enable auto-login?

23. How to control the position of the livehelp status button?

24. How to make the operator status reflected by the graphic button at real-time?