123 Live Help Chat

Video Tour

Overview


Live Video Chat & Live Text Chat

  • 123LiveHelp is the world's first live support software with video live chat, customers can chat with the operators face-to-face.
  • Customers may live chat with operators one on one.

  • Operator Desktop App

  • Proactively invite prospects to chat and co-browsing with them.
  • Search chat transcripts to get more sales opportunities.

  • Customization

  • Brand your chat with your company logo.
  • Choose one of available online/offline buttons, or change it to your own.
  • Choose one of available chat invitation style.
  • Choose chat window skin.

  • Monitor Website Visitors

  • See who is on your site, where do they come from, their IP Address, what they are viewing, referring pages, etc.
  • Identify those with purchasing potential.

  • Chat Invitation

    Statistics Report

  • Get operator ratings through post-chat survey.
  • Get visitor data history: referrer, keywords, search engine, location, OS, etc.

  • Admin Desktop App

  • Manage departments and operators.
  • Generate custom chat code.

  • Customer Web Client

  • Fill in one sentence question at the login panel.
  • Chat as guest or registered users.
  • Get chat log automatically via email.
  • Leave a message when all operators are offline.

  • Integration

    High Security

  • We employ industry-leading technology and infrastructure to deliver maximum security.

  • Powerful Java Chat Server

    CMS Integration

  • 123LiveHelp can be installed to your CMS, like Joomla, WordPress, DotNetNuke, etc., with users single sign-on.
  • Free installation and integration service is available for license buyers or yearly hosting buyers.
  • Free download Live chat software, Online chat software, Live Help Live Demo of 123 Live Help, Live Chat Software Demo, Live Support Demo Buy Online chat software, Buy Live Chat, Buy Live Support software LLive Chat Hosting Service, Online chat software hosting
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