A picture is worth a thousand words. 123LiveHelp adds image transfer function, so that the visitors and the operators can share pictures, screenshots with each other. Just click the button and choose your image, it can be transferred in a second by the other's approval. Formats allowed: BMP, PNG, JPG, GIF. (Only the first frame of GIF will show.)
Note: The feature is not only available to the operators, but also to the end customers.