123LiveHelp offers email notification to admin if the rating is lower than a specified level, e.g. lower than 3 points. It's effective to manage the staff team and ensure the service quality.
Call Sales Now! USA 408-728-6398, UK +44-20-3286-1986, HK +852-8121-1988
Copyright © TopCMM Software Limited 2001-2014 All Rights Reserved.