Overview

Live Video Chat &Text Chat

Operator Panel

SkypeIn Service

Proactive Chat Invitation

Spell Checker

Search History/Transcripts

Chat Transfer

File Transfer

Image Transfer

Co-browsing

Multiple Chat Sessions

Canned Messages

Real-Time Notification

Ban IP Address

Monitor Traffic

Tracking Visitor

Track Visitor Referrer

Track Visitor Footprints

Recognize Return Visitor

Statistics Report

Traffic Sources

Referring Sites

Search Engines Statistics

Live Keywords Statistics

Visitors & Customers

Network Location Statistics

Operating Systems Statistics

Browser Capabilities Statistics

Screen Resolution Statistics

Performance Management

Department Visits Statistics

Operator Performance Statistics

Marketing Features

Advertising Features

Custom Logo & Optional Skin

Customer Survey

Administrator Management

Real-Time Operator Monitoring

Low Rating Notifier

Remote Administration

Self-Generating Scripts

Edit Multiple Departments

Manage Banned User list

Custom Built-In Chat Buttons

Chat Customer Convenience

Queue Notifications

Email Chat Transcripts

Interesting Smilies

Typing Indicator

Online/Offline Messaging System

Safety Features

Miscellaneous

Free Installation & Integration

Customization