a) Secure Messages
User logon password and message are encrypted using RSA.
This function is optional and predefined in default.xml.

b) HTML Chat history.
Chat history is logged in html format and encrypted by MD5.
For all three chat windows: Admin, Staff and Customer.

c) Customer origin detected.
Staff can detect from which URL the customer starts the chat.

d) Staff Transfer client enhanced.
In Staff Panel, staff can transfer client cross-department.

e) Search transcripts results are now sorted by pages.
The number of chat logs which can be displayed per page can be defined in default.xml.

f) Banlist added.
In Admin Panel, banlist is added to enable ban and unban functions here.

g) Customizable customer chat window or template to choose.
For Customer client, we offer various color schemes to fit your website, you can also attach your own color code to the SWF.

h) Staff skin updated.

i) Admin skin updated

j) Capture Client nickname and origin URL.
Extensive customer information like nickname and origin URL tracking in Staff Panel.