 Overview  | 123 Live Help is a web-based live support software, which offers professional hosting service & FREE live chat software on non-commercial purposes to use. It enables the e-business websites to offer online instant help to visitors, and turn potential customers to buyers. * It is implemented with Java server and Flash client.
* It is secure, fast, flexible & cost-effective.
* Real-time video chat and text chat.
* Customizable skins and FREE integration. | Highlights of 123 Live Help 5.0  |
The optional Video Module enables operator to chat with customer face to face. Instead of typing, operators could solve problems for customers in video and audio. |
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An important feature to tell you what keywords the customers used to find your website. It is helpful for SEOer to optimize the content in your website. |
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Showing a detailed Data statistics on operators, customers & visitors to evaluate marketing and improve service. |
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Advertising products will get more marketing popularity;
Optional skins & custom Logo enhance brand association;
The survey to customer can help to improve quality of service. |
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123 Live Help could spell checking automatically when you are typing, and then highlights the possible spelling error. |
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For the visitors visiting your website (integrated with 123 Live Help), operator could invite them to chat by clicking the “Invite” button or double clicking the visitor. This will help the potential customers become buyers. |
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Chat operator could see the details of customers and visitors, such as User ID, Question, IP address, Country, Time Zone, Language and Web Browser, etc. |
123 Live Help Chat offers Free Installation & Integration Service ! |
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