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You may insert the embedded code that has been generated in the code generator panel in your webpage, but if the traffic is large, using 8988 port to retrieve these 2 files may crash down your server, so it is recommended to copy to files to the web directory and retrieve them at port 80. For example, if we copy the files to the root directory of your website, say it is www.mydomain.com, then the src of the files in JavaScript should be:

And there is another parameter that should be modified, so your server will know where to load the live_status.js.

When you finish the setting and modification, please restart your 123LiveHelp server and refresh your page and you'll see that the online/offline indicator images will shift according to your operator's online/offline status.