Quick Setup: After payment, your own customer support platform will be setup in minutes and you'll receive the management details via email.
Chat Clients for 3 Roles: With 123 Live Help hosting plan, you will get three kinds of chat clients, the visitor client is web-based and cross-platform, while the admin and operator will share a control panel (Windows EXE client), where the operator may help visitors by answering their questions, and the admin can manage all the departments and all the operators, monitor the live chat, etc. The control panel client (Windows EXE) for admin and operator can be downloaded here.
Insert Online/Offline Button All you have to do is to embed the java script code we'll offer you into specific location of your website to insert a built-in presence detector to ensure your customers/ website visitors to see the availability of the general staff team.
Configure Admin Email And configure admin email so that when no staff is online, your visitors can still get in touch with you by sending you email.
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If you have further questions, please contact our online supporter.